I work for
Orlando Sentinel Communications,
a division of the
Tribune Company.
Specifically, I'm an Application Specialist in the Editorial Systems
Support area of the Content Production division of the Technology
Department. With such a long position description, you know I'm way
down on the totem pole.
Specifically, I support
CCI, which is a newsroom system. That means I get to train
people on CCI, answer all their questions, fix things when they break
them and plan for future software developments. Also, since CCI runs
on a computer (gasp!) I end up answering a lot of basic desktop
support questions.
But what I really enjoy is
technical writing!
I am a one-woman documentation machine for my group.
User manuals, system specs, test plans - it's almost more excitement
than I can stand!
So, what have I been doing lately? Well, we just upgraded our CCI
NewsDesk system from version 5.5.5.34n to 5.5.5.42j. We are in the
midst of a MerlinOne install. We have a new manager - Randy Jessee -
and a new systems administrator - Ryan Hardy. I have lots of
documentation projects sitting on my desk and I'm looking forward
to working on them. Documentation is fun!
Yes, I know. You think I'm crazy.
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